About Urban Trust Insurance

For over 15 years, we've been California's trusted insurance partner, protecting families and businesses with comprehensive coverage and personalized service.

Our Mission Meet Our Team

Our Story

Building trust through expertise and dedication

Founded on Trust, Built on Excellence

Urban Trust Insurance was founded in 2009 with a simple mission: to provide California residents and businesses with comprehensive insurance coverage backed by exceptional service. What started as a small family-owned agency has grown into one of the state's most trusted insurance providers.

Our founders, experienced insurance professionals with over 30 years of combined experience, recognized the need for an insurance agency that truly puts clients first. They built Urban Trust Insurance on the principles of transparency, integrity, and personalized service.

Today, we continue to honor those founding principles while embracing modern technology and innovative solutions to better serve our clients' evolving needs.

Our Mission & Values

Guiding principles that drive everything we do

Our Mission

To protect what matters most to our clients by providing comprehensive insurance solutions, expert guidance, and exceptional service that gives them peace of mind and financial security.

Integrity

We operate with complete honesty and transparency, always putting our clients' best interests first in every recommendation and decision.

Client-Focused

Every client receives personalized attention and customized insurance solutions tailored to their unique needs and circumstances.

Excellence

We strive for excellence in everything we do, from policy selection to claims support, ensuring the highest quality service.

Meet Our Team

Experienced professionals dedicated to your protection

Sarah Johnson

Founder & CEO

With over 20 years in the insurance industry, Sarah founded Urban Trust Insurance to provide personalized insurance services. She holds multiple insurance certifications and is passionate about client education.

Michael Chen

Senior Insurance Advisor

Michael specializes in business and commercial insurance with 15 years of experience. He helps businesses of all sizes find comprehensive coverage that protects their operations and growth.

Emily Rodriguez

Personal Lines Specialist

Emily focuses on auto, home, and life insurance for individuals and families. Her attention to detail and caring approach helps clients find the perfect coverage for their needs.

David Thompson

Claims Advocate

David ensures our clients receive fair and prompt claims settlements. With 12 years in claims management, he guides clients through the claims process with expertise and compassion.

Lisa Park

Health Insurance Specialist

Lisa helps individuals and families navigate the complex world of health insurance. She stays current on healthcare regulations and helps clients find affordable, comprehensive coverage.

Robert Martinez

Customer Service Manager

Robert leads our customer service team, ensuring every client interaction exceeds expectations. His commitment to service excellence has earned numerous client satisfaction awards.

Trust & Compliance

Licensed, certified, and committed to the highest standards

Licensed Agency

California Insurance License #12345

A+ BBB Rating

Better Business Bureau Accredited

10,000+ Clients

Trusted by families and businesses

4.9/5 Rating

Based on 500+ client reviews

Industry Certifications & Memberships

NAIFA Member

National Association of Insurance and Financial Advisors

IIABA Member

Independent Insurance Agents & Brokers of America

CAHU Member

California Association of Health Underwriters

Ready to Get Started?

Experience the Urban Trust Insurance difference. Let our experienced team help you find the perfect insurance coverage for your needs.

Contact Us